Terms

TERMS OF USE

Please read carefully. By purchasing products and using this website, you ("Client" or "You") agree to the following Terms and Conditions, which form an agreement between you and [SELF CONSULTT ] ("Company", "we", or "us").

Your access to and use of this website, as well as all related websites operated by Self Consult BV (which includes [www.isabelleulenaers.com] (Isabelleu.kajabi.com), (course.isabelleulenaers.com - Samcart) (among others) (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:

You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing (collectively referred to as the “Content”) are maintained for your personal use and information by Self Consult BV, (the “Company”) and are the property of the Company and/or its third-party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, including without limitation the name and trademark “Self Consult BV,” are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third-party owner. The Company respects the copyright, trademark, and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify the Company at [email protected]. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system, whether or not password protected, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
Your success depends on your own efforts, and individual results may vary. While I provide the tools and guidance, I cannot guarantee specific outcomes. By joining, you acknowledge that results are based on your personal commitment and actions, and I am not responsible for your personal achievements or outcomes.
neither the company nor any other party involved in creating, producing, or maintaining the site and/or any content on the site shall be liable under any circumstances for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to or use of the site. without limiting the foregoing, all content on the site is provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. the company does not warrant or make any representations regarding the use of the materials in the site, the results of the use of such materials, the suitability of such materials for any user’s needs or the likelihood that their use will meet any user’s expectations, or their correctness, accuracy, reliability, or correction. the company likewise does not warrant or make any representations or guarantees that you will earn any money using the site or the company’s technology or services. you accept all responsibility for evaluating your own earning potential as well as executing your own business and services. your earning potential is entirely dependent on your own products, ideas, techniques; your execution of your business plan; the time you devote to the program, ideas and techniques offered and utilized; as well as your finances, your knowledge and your skill. since these factors differ among all individuals, the company cannot and does not warrant or make any representations or guarantees regarding your success or income level. the company does not warrant that use of the materials will be uninterrupted or error free, that defects will be corrected, or that this site, the content, and/or the materials available on this site are free from bugs or viruses or other harmful components. you assume all responsibility for the cost of all necessary repairs or corrections. the company shall not be responsible for any performance or service problems caused by any third party website or third party service provider. any such problem shall be governed solely by the agreement between you and that provider. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
the company shall not be responsible for any performance or service problems caused by any third party website or third party service provider (including, for example, your web service provider service, stripe payment services, your software and/or any updates or upgrades to that software). any such problem shall be governed solely by the agreement between you and that provider. the company reserves the right to determine, in its sole discretion, whether the company is responsible for any such malfunction or disruption. the company also reserves the right to limit your use of the site and/or the content or to terminate your account should the company determine that you have violated these terms of use, or that you have violated any other rules or conditions of the company. the company reserves the right to refuse access to the site and/or the company’s content, products and/or services to anyone in its sole discretion. the company reserves the right to determine, in its sole discretion, whether the company is responsible for any such malfunction or disruption.
In consideration of Your access to the Program Freedom Mindset Mastery, you agree to pay the following fees.

You may choose between a single payment of $397 (due immediately) or 3 monthly payments of $150. If you elect to pay for Freedom Mindset Formula®️ in full, you can pay in one payment of $397. If you select the payment plan, you must pay the initial payment today and then your selected payment method will be automatically charged the following 2 payments on a monthly basis, for a total payment of $450. If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to the Program’s Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend your access to the Program.

Refund and Cancellation Policies

All digital products sold by Self Consult BV are non-refundable. Once a digital product is purchased and delivered to you, no refund will be possible under any circumstances, except for the Freedom Mindset Formula. We encourage you to carefully review all product details and specifications before making a purchase. If you experience technical difficulties accessing your digital product, please reach out to our support team at support@isabelleulenaers.com for assistance.

If you qualify for a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not expedite any refunds.

Since we have a clear and explicit Refund Policy that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. In the event that a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
Freedom Mindset Formula Refund Policy

We are committed to helping you transform your mindset, but we require your full participation and consistent effort in order to offer a refund. No refund requests will be considered unless all conditions are met. Our 60-day money-back guarantee is only available after 6 months of full participation in the course. Here's how it works:

Eligibility for Refund:
- 3-Month Check-In and Refund Eligibility
  
  As part of our program, you will receive a mandatory 3-month check-in via email to assess your progress and provide an opportunity for feedback. The following applies:
  1. No Response: If we do not receive a response from you within 7 days of the check-in email, it will be considered as confirmation of your continued participation and no refund requests will be considered after this point.
  2. Satisfaction Confirmation: If you reply and confirm that your progress is satisfactory, no refund will be issued, as your satisfaction with the program is deemed confirmed.
  3. Complaint or Request for Assistance: If you reply and express dissatisfaction or request assistance, personalized guidance will be provided, but refund eligibility will only be considered if you meet the full refund criteria outlined in the Refund Policy (i.e., consistent participation, evidence of work completed).
  4. Failure to engage with the check-in process by not responding or by confirming satisfaction will result in the ineligibility for a refund. Refund requests made after the check-in period will only be considered if all criteria for eligibility are met.
    - To qualify for a refund, you must engage in the course for at least 6 months and complete every exercise every day, as instructed. This includes:
      - Daily journaling,
      - Daily exercises (mindset practices, action plans, self-reflection),
      - Daily workbooks and worksheets,
      - Active participation in all Q&A sessions, either live or through submitted questions.
    - Proof of Participation is required for every exercise completed daily. Proof includes:
      - Daily logs or journal entries showing the completion of all exercises.
      - Screenshots of completed workbooks and action plans.
      - Proof of consistent daily participation in all Q&A sessions (live or submitted).
    - Refund requests will only be accepted after 6 months of active engagement and must be submitted within 7 days after the 6-month engagement period. Requests outside of this window will not be processed.
    Refund Process:
    1. Submit Proof: To request a refund, you must provide complete proof that you have consistently engaged every day for the full 6 months. This includes:
      - All exercises completed daily.
      - Proof of participation in all Q&A sessions.
    2. Review: Once we receive your proof, we will review your submission. If you have completed every exercise daily and engaged fully, we will process your refund.
    Refund Limitations:
    - Refunds are not available before 6 months of full participation.
    - Proof of daily engagement for at least 6 months is mandatory.
    - Refund requests must be submitted within 7 days after completing the 6-month engagement period.
    - No refunds after the 60-day period following your purchase. Once the 60 days have passed, all payments are non-refundable, and you are responsible for completing the payments, regardless of whether you finish the program.
    - If you are on a payment plan, you must complete all remaining payments if you do not qualify for a refund.
    After the 6-Month Period:
    - No refunds will be granted after the 60-day window ends.
    - If you request a refund after completing 6 months of work and meet all requirements, we will process it promptly. Refunds are subject to strict proof; if insufficient evidence is provided, the refund will be denied.
    Account Access Termination:
    
    If you receive a refund, your access to the course materials, community, and all related resources will be terminated immediately. You must cease using all materials and destroy any copies, including:
    - Video recordings
    - Audio recordings
    - Templates, worksheets, and forms
    - Social media groups exclusive to paying members
    - Membership area access
    Contact Support:
    
    3-Month Check-In and Refund Eligibility
    
    As part of our program, you will receive a mandatory 3-month check-in via email to assess your progress and provide an opportunity for feedback. The following applies:
    1. No Response: If we do not receive a response from you within 7 days of the check-in email, it will be considered as confirmation of your continued participation and no refund requests will be considered after this point.
    2. Satisfaction Confirmation: If you reply and confirm that your progress is satisfactory, no refund will be issued, as your satisfaction with the program is deemed confirmed.
    3. Complaint or Request for Assistance: If you reply and express dissatisfaction or request assistance, personalized guidance will be provided, but refund eligibility will only be considered if you meet the full refund criteria outlined in the Refund Policy

If you have any questions or issues, please contact our support team directly at support@isabelleulenaers.com.

General:

CLIENT RESPONSIBILITY The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.

Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participant to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, it’s owners and employees, and other Program participants.
Force Majeure
The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
SEVERABILITY/WAIVER
If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
MISCELLANEOUS

You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.

The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.

The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Program or any portion of it, your sole and exclusive remedy is to discontinue using the Program. for errors or omissions that may appear in any of the program materials.
ASSIGNMENT

Client may not assign this Agreement without express written consent of Company.
Modification

The Company may modify the terms of this agreement at any time. All modifications shall be posted on the Company’s website, and you will be notified of these changes via email. By continuing to use the Program, you agree to be bound by any modifications to the agreement. Modifications will be made in compliance with applicable laws, including consumer protection laws in your jurisdiction.
Termination

The Company reserves the right, in its sole discretion, to terminate your access to the Program and related services if you are disruptive to the Company or other participants, fail to follow the Program guidelines, or otherwise violate this Agreement. In the event of termination, you shall not be entitled to any refund of fees already paid, and you remain liable for any outstanding payments. You will be given reasonable notice and an opportunity to correct your violation before termination, except in cases of severe breach.
Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, liabilities, expenses, and costs (including reasonable attorneys' fees) arising from your use or inability to use the Program, any user postings made by you, your violation of this Agreement, or any applicable laws. The Company reserves the right, at its own cost, to assume the exclusive defense of any matter otherwise subject to indemnification by you. You will cooperate with the Company in asserting any available defenses.
Resolution of Disputes

Any disputes arising from or related to this Agreement shall be resolved in accordance with the laws of the Company’s jurisdiction, unless otherwise required by applicable law in your jurisdiction. If a dispute cannot be resolved amicably, it may be submitted to an independent mediation or arbitration process before litigation. For EU and international customers, disputes will be resolved in accordance with local consumer protection laws.
Equitable Relief

In the event of a dispute for which monetary damages are inadequate, the injured Party may seek equitable relief, including, without limitation, a temporary restraining order or injunction, from any court of competent jurisdiction. This clause does not limit the rights of the parties to seek other legal remedies available.
In no event shall the company be liable for any special, incidental, indirect, punitive, reliance or consequential damages, whether foreseeable or not, including, but not limited to, damage or loss of property, equipment, information or data, loss of profits, revenue or goodwill, cost of capital, cost of replacement services, or claims for service interruptions or transmission problems, occasioned by any defect in the site, the content, and/or related materials, the inability to use services provided hereunder or any other cause whatsoever with respect thereto, regardless of theory of liability. this limitation will apply even if the company has been advised or is aware of the possibility of such damages.You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
This agreement shall be governed by and construed in accordance with the laws Belgium, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Turnhout,Belgium. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms of Use to which you are bound.
GDPR Compliance (EU)

In accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, Self Consult BV is committed to protecting and respecting your privacy. We only collect and process personal data in ways that are necessary for the operation of this site and our services. As a user, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to any inaccuracies in your data.
- Request the deletion of your data, unless we are required to keep it by law.
- Restrict or object to the processing of your data.
- Data portability, meaning you can request the transfer of your data to another entity.
If you wish to exercise any of these rights or have questions about your data, please contact us at [email protected]. For more information on how we handle your data, please refer to our Privacy Policy
Accessibility Statement

Self Consult BV is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We strive to provide a seamless and accessible experience for everyone, regardless of any specific requirements. If you encounter any issues with accessing any part of our site or require assistance, please contact us at [email protected], and we will work diligently to resolve your concerns and improve our accessibility efforts.
Third-Party Links

The Site may contain links to other websites or services operated by third parties. These links are provided solely for your convenience and do not constitute an endorsement by Self Consult BV of the content, policies, or practices of those third-party websites. We do not control, endorse, or assume any responsibility for the content or privacy practices of any third-party websites or services. By using the Site, you acknowledge and agree that Self Consult BV shall not be held responsible or liable for any damages or losses caused by or in connection with your access to or use of such third-party links.

Limitation of Liability

To the maximum extent permitted by law, Self Consult BV shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or goodwill, arising out of your use or inability to use the Site, the Content, or any products or services offered through the Site. This limitation of liability applies regardless of the legal theory under which such damages are claimed, whether in contract, tort, negligence, or otherwise. Additionally, Self Consult BV is not responsible for any actions, omissions, or consequences that result from your reliance on the information or content provided on this Site.

Last Updated: September 19, 2024

Refund and Cancellation Policies

Freedom Mindset Formula Refund Policy

Eligibility for Refund:

Refund Process:

Refund Limitations:

After the 6-Month Period:

Account Access Termination:

3-Month Check-In and Refund Eligibility

General:

GDPR Compliance (EU)

Accessibility Statement

Third-Party Links

Limitation of Liability

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